Product Help Page
- Troubleshooting
If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Product Help Articles
- Locating Oven Racks in New Range
- Clicking Noise in a Gas Oven
- Checking the Main Gas Valve
- How to Check the Gas Regulator Shut-Off Valve on an Oven
- Cleaning Gas Cooktop Burners and Ports
- Gas Burners are Clicking but Not Lighting
- How to Perform an AquaLift Clean Cycle
- How to Position the Burner Head and Cap
- How to Clean Burner Grates and Caps
- How to Calibrate the Oven
- Popping Noise from Gas Surface Burners
- What Bakeware Should be Used
- Gas Burner Flame Level Incorrect
- FAQs About the AquaLift Oven Cleaning Cycle
- Odors and Smells of Newly Installed Range or Oven
- Oven Not Clean After Running an AquaLift Cleaning Cycle
- How to Clean a Drip Bowl
- Using the Air Fry Feature
- Cleaning a Stainless Steel Cooktop
- How to Clean a Chrome Electric Griddle
- Moisture on the Inner Window
- Error Codes for Cooking Appliances
- How to Use Sabbath Mode on Range or Oven
- How to Determine if the Rack is Keeping the Oven Door Open
- Convection Fan is Running During Non Convection Cycles
- How to Tell if Convection Conversion Temperature is Correct
- Possible Causes for Poor Baking Results
- How to Correct Uneven Baking or Browning
- How to Evaluate if Temperature Calibration is Needed
- Fan is Running During Non Convection Cycles
- Checking the Anti-Tip Bracket Installation
- Cleaning the Oven Racks
- Oven Door is Not Closing - Checking the Latch
- Rainbow Colors in the Oven Door Glass
- Convection Fan is Running During Non Convection Cycles
- Understanding Fan or Humming Noise in Oven
- High Temperature Self-Clean Cycle Information
- Removing and Replacing the Oven Door
- Long Pre-Heat Times for Oven
- Caring for the Control Knobs and the Control Panel
- Home Canning
- Helpful Tips for Broiling in Oven or Range
- Removing and Replacing the Oven Light
- Odors and Smoke in Oven
- Changing from Celsius to Fahrenheit Temperature
- Oven is Locked - What to Do
- Cooktop Cleaning and Care
- Cooktop Product Assistance
- Watch Videos
- VIDEO: Gas Burner Installation and Troubleshooting
- VIDEO: How Convection Oven Work
- VIDEO: How To Check The Gas Regulator Shut Off Valve
- VIDEO: Locating the LP Conversion Kit
- VIDEO: Normal Sounds for Gas Ranges
- VIDEO: Where to Locate the LP Conversion Kit
- VIDEO: Using the Air Fry Feature and Accessory Basket
- VIDEO: Proper Grate Placement
- VIDEO: Proper Burner Cap Placement
- VIDEO: Using the Timer Function
- VIDEO: Cleaning the Burners
- VIDEO: Using the Control Lock on Range or Oven
- VIDEO: Electric Ignition and Auto - Re-ignition on a Cooktop
- VIDEO: How to Remove the Oven Door
- VIDEO: AquaLift Technology and How it Works
- VIDEO: Understanding Gas Surface Burners and Ignition
- VIDEO: How Gas Cooktop Burner Caps Fit
- VIDEO: Changing the Temperature from F to C
- VIDEO: Using Aluminum Foil in Oven
- VIDEO: Heat Coming Out of Vent
- VIDEO: How to Use the Steam Clean Function
- VIDEO: Resetting the Oven Door Hinges
- VIDEO: Cleaning Gas Surface Burners
- VIDEO: Using Sabbath Mode for Oven or Range
- VIDEO: How Gas Burners and Bases Fit
- VIDEO: How Opening the Oven Door Affects Performance
- VIDEO: How to Improve Baking Performance with Oven Calibration
- VIDEO: How to Calibrate the Oven
- VIDEO: Why Bakeware is Important for Oven Performance
- VIDEO: Cleaning the Griddle on a Cooktop
- VIDEO: Using a Griddle
- VIDEO: How Oven Rack Placement Can Affect Performance
- VIDEO: Why Oven Airflow is Important for Oven Performance
- VIDEO: Why Pre-Heating the Oven is Important
- VIDEO: Tips for Baking and Browning
- Contact Us
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