Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Not Dispensing Water - Side by Side Refrigerator

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Possible Solutions

Was the water filter recently replaced?

If the water filter was just replaced or installed, ensure that the filter was installed correctly. If the water filter is not seated properly, it can cause no or low ice production and water not to dispense properly. Try removing the water filter and reinstalling it.

CLICK HERE for information on how to replace the water filter

Does the water filter need to be replaced?

It is recommended that the Maytag water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. Maytag recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round.

Take a look at Does the Water Filter Need to be Replaced?

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Is the ice maker turned on?

Check to make sure the ice maker is turned "on." For instructions on turning the ice maker "on" and "off," please refer to the Owner's Manual.

Do you have the correct water pressure?

Hollow or small ice cubes, along with slow, is likely due to low water pressure.

Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, resulting in small ice cubes, low ice production, or a decreased amount of water being dispensed.

CLICK HERE for more information on using a reverse-osmosis system.

CLICK HERE for more information on getting the correct water pressure.