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Not Making Ice - Exisiting Installation - Upright Freezer

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Possible Solutions

CLICK HERE to watch a video

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Is the ice maker turned on?

Check to make sure the ice maker is turned "on." For instructions on turning the ice maker "on" and "off," please see reference the Owner's Manual.

CLICK HERE to watch a video

Ice Maker jammed?

Check to make sure there are no ice cubes stuck or jammed in the ejector's arm. Remove ice from the ejector's arm with a plastic utensil.

Do you have the correct water pressure?

Hollow or small ice cubes, along with slow, is likely due to low water pressure.

Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in small ice cubes, low ice production, or decreased amount of water being dispensed.

CLICK HERE for more information on using a reverse-osmosis system.

CLICK HERE for more information on getting the correct water pressure.