Is the lock mechanism preventing the lid form closing?
(Style of lock may vary by model number)
- To lock or unlock the freezer, you must hold the key in the lock while turning. The lock is spring loaded, so the key cannot be left in the lock.
- Clear any frost or debris build up from lock mechanism that may be preventing the lid from closing fully.
- Unlock and open the lid, close and lock again.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.