Product Help Page
- Troubleshooting
 If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Product Help Articles
 - F3H - Error Code - Over-the-Range Microwave
 - Other Error Codes
 - FC E8 - Error Code - Over-the-Range Microwave
 - FC E2 - Error Code - Over-the-Range Microwave
 - Cleaning Fingerprint Resistant Coating - Over-the-Range Microwave
 - Cleaning the Control or Keypad - Over-the-Range Microwave
 - F2 - Error Code - Over-the-Range Microwave
 - Starts with F1
 - F4E9 - Error Code - Over-the-Range Microwave
 - E12 - Error Code - Over-the-Range Microwave
 - Operation
 - Error Code
 - Starts with F4
 - FCE3 - Error Code - Over-the-Range Microwave
 - E23 - Error Code - Over-the-Range Microwave
 - Starts with F2
 - F8E5 - Error Code - Over-the-Range Microwave
 - F7 - Error Code - Over-the-Range Microwave
 - E11 - Error Code - Over-the-Range Microwave
 - Smoke Coming out of Vent - Over-the-Range Microwave
 - F1E1 - Error Code - Over-the-Range Microwave
 - Vent Randomly Turns On - Over-the-Range Microwave
 - Thumping or Rumbling Noises - Over-the-Range Microwave
 - Cooking Performance
 - Electronic Interference (TV, Radio, Phone) - Over-the-Range Microwave
 - Lighting Concerns
 - Turntable Not Turning Off - Over-the-Range Microwave
 - Turntable Concerns
 - General Arcing and Sparking - Over-the-Range Microwave
 - Cleaning and Filters
 - Starts with F
 - E63 - Error Code - Over-the-Range Microwave
 - Starts with F6
 - F2H1 - Error Code - Over-the-Range Microwave
 - FC E7 - Error Code - Over-the-Range Microwave
 - FC E1 - Error Code - Over-the-Range Microwave
 - Cleaning Paint or Metallic Paint - Over-the-Range Microwave
 - Using Air Fry Mode
 - F4E1 - Error Code - Over-the-Range Microwave
 - F6 - Error Code - Over-the-Range Microwave
 - F3C - Error Code - Over-the-Range Microwave
 - Sparking During Broiling or Grilling Cycles - Over-the-Range Microwave
 - Alerts and Tones - Over-the-Range Microwave
 - Not Powering On - Over-the-Range Microwave
 - Turntable Not Working - Over-the-Range Microwave
 - F2H2 - Error Code - Over-the-Range Microwave
 - FCE1 - Error Code - Over-the-Range Microwave
 - E24 - Error Code - Over-the-Range Microwave
 - F3T2 - Error Code - Over-the-Range Microwave
 - Demo Mode - Over-the-Range Microwave
 - Cleaning the Turntable - Over-the-Range Microwave
 - Cleaning the Interior Racks - Over-the-Range Microwave
 - AccuPop Fail - Error Code - Over-the-Range Microwave
 - LOC or "L" or Padlock Icon - Over-the-Range Microwave
 - Condensation
 - Starts with FC
 - Starts with F3
 - Display Concerns
 - Vent or Fan Concerns
 - Vent Not Removing Odor or Vapor - Over-the-Range Microwave
 - F7 E9 - Error Code - Over-the-Range Microwave
 - Cooking Times Seem Too Long - Wall Oven
 - No or Partial Display - Over-the-Range Microwave
 - Cooking Tips - Microwave
 - Noises
 - Cavity or Interior Light Not Working - Over-the-Range Microwave
 - F6E0 - Error Code - Over-the-Range Microwave
 - F3T4 - Error Code - Over-the-Range Microwave
 - Registration Error - Over-the-Range Microwave
 - Door Condensation - Over-the-Range Microwave
 - FC E3 - Error Code - Over-the-Range Microwave
 - E03 - Error Code - Over-the-Range Microwave
 - Starts with an E
 - F9Q1 - Error Code - Over-the-Range Microwave
 - E61 - Error Code - Over-the-Range Microwave
 - F2Q1 - Error Code - Over-the-Range Microwave
 - Popcorn Results - Wall Oven
 - Popcorn Results - Over-the-Range Microwave
 - Door or Open Door Closed - Error Code - Over-the-Range Microwave
 - SE - Error Code - Over-the-Range Microwave
 - General Arcing and Sparking
 - Vent Won't Turn Off - Over-the-Range Microwave
 - Smoke Coming out of Oven Vent - Over-the-Range Microwave
 - Vent Turns Off - Over-the-Range Microwave
 - F3H1 - Error Code - Over-the-Range Microwave
 - Not Heating or Operating
 - Not Powering On - Over-the-Range Microwave
 - Cooking Times Seem Too Long - Over-the-Range Microwave
 - Cooking Performance
 - E62 - Error Code - Over-the-Range Microwave
 - Cleaning the Air Fry Basket
 - E13 - Error Code - Over-the-Range Microwave
 - FCE8 - Error Code - Over-the-Range Microwave
 - FCE2 - Error Code - Over-the-Range Microwave
 - Cleaning Black Stainless Steel - Over-the-Range Microwave
 - Exterior
 - Cleaning the Interior or Cavity - Over-the-Range Microwave
 - Cavity Condensation - Over-the-Range Microwave
 - App Error Message
 - Cleaning Traditional Stainless Steel - Over-the-Range Microwave
 
- Watch Videos
 - VIDEO: Using the Convection Rack
 - VIDEO: How to Install an Over the Range Microwave
 - VIDEO: Using the Control Lock - Over the Range Microwave
 - VIDEO: Replacing the Microwave Charcoal Filter
 - VIDEO: Replacing the Charcoal Filter
 - VIDEO: Cleaning the Microwave Grease Filter
 - VIDEO: Changing the Exterior Microwave Light Bulbs
 - VIDEO: Entering and Exiting Demo Mode - Over the Range Microwave
 - VIDEO: Changing the Power Level - Over the Range Microwave
 - VIDEO: Setting the Clock - Over the Range Microwave
 - VIDEO: Setting the Microwave Fan Timer
 - VIDEO: Resetting the Filter Light Status
 - VIDEO: Cleaning the Microwave Exterior
 - VIDEO: Sparking, Arcing & Exploding Food in the Microwave
 - VIDEO: Troublshooting the Microwave Turntable
 - VIDEO: Troubleshooting for a Microwave that is Not Heating
 - VIDEO: Cleaning the Microwave Door Contact Area
 - VIDEO: Baking Cookies with the Baking Tray
 - VIDEO: Cleaning the Microwave Interior
 - VIDEO: Using the Cooking Rack
 - VIDEO: What Not to Put in the Microwave
 - VIDEO: Removing Unwanted Odors from the Microwave
 
- Contact Us
 Still need help? Call or schedule service.
Call 1-800-344-1274 or Launch Live Chat or click below to schedule an appointment.
                            
                                                
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        