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Knocking or Thumping - Noise

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Possible Solutions

Knocking or Thumping Noises:

New washers make many different noises compared to previous washers. Typically, a knocking or thumping noise will only occur during agitation or wash and spin portions of the cycle.

Agitation/Wash: The drive system will make a knocking or thumping noise as it shifts from agitation mode to spin mode or vice versa. Do not overload the machine, and do not wash one item by itself. If you wash a bulky item, such as a blanket, use towels as counterweights to even the load.
Spin: With an off-balance load, the tub may hit the washer's cabinet, causing a knocking/thumping sound. Be sure that you are loading clothing evenly around the agitator or wash plate. Also, verify that the washer is level front to back, side to side and that all four feet are touching the floor with the locking nuts tightened.