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Product Help | Maytag

Front Load washer is not Draining, not Spinning, or Leaving Wet Loads

Common reasons for a Maytag Front Load washer not draining, spinning, or leaving wet loads at the end of the cycle:

  • Delicate or handwash cycle selected
  • Extra Low, Low or No Spin option selected
  • Washing one bulky item
  • Excessive suds
  • Drain hose kinked or drain clogged
  • Drain hose more than 96” above the floor
  • Outlet voltage low

Was the delicate or handwash cycle selected?

Spin speeds can vary by the cycle that is selected. Your washer is designed so that the spin speeds are slower in certain cycles, such as delicate or handwash cycles. In these cycles, more water is retained in the load at the end of the cycle to keep delicate fabrics from shrinking and wrinkling. Select the appropriate cycle based on the fabric being washed.  

Was an Extra Low, Low, or No Spin option selected?

Select the highest spin speed for the fabric being washed. If extra low spin or no spin was selected, the washer may not remove enough water from the load.

Were you washing one bulky item, such as a rug or large blanket?

Consider adding more items to help balance the load during spin. Select the drain and spin cycle and restart the washer. Your washer is designed to detect an unbalanced load and automatically lower the spin speed. Unbalanced conditions are more likely to occur with a single, bulky item.


Are excessive suds present?

Use only HE High Efficiency detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds. The excess suds can cause the washer to run at a reduced spin speed, resulting in very wet loads.

CLICK HERE for more information on using HE Detergent

The Smart Way to Wash

From our Precision Pour Cap to our ultra-concentrated formula, Swash® delivers the results you want in a compact, intelligent bottle design.

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Is the drain hose kinked, or is the drain clogged?

Make sure the drain hose is not kinked. Straighten the hose for adequate water flow. Remove any blockage from the drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose. 

Empty pockets before washing. Small items like coins can travel to the pump and reduce the ability to remove water. 

Is the end of the drain hose more than 96" (244 cm) above the floor?

The drainpipe (standpipe) height requirements are: 96" (244 cm) maximum and 30" (76.2 cm) minimum. Your washer will not be able to adequately pump the water out of the washer if the drainpipe (standpipe) exceeds 96" (244 cm). In this case, the water may flow back into the washer. See the Installation Instructions for details; find them by entering your model number in the Manual and Literature search below.