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Product Help | Maytag

Not Cleaning Clothing - Front Load Washer

Possible Solutions

If you feel the clothes are not cleaning check the following suggestions: 

  • Water Temperature
  • Type and Amount of Detergent
  • Use of Additives
  • Cycle Selection
  • Loading and Sorting of the Clothes
  • Routine Cleaning of the Washer

Was the washer recently installed? 

Before washing your first load of clothes, it is recommended that you run an empty cycle. This initial cycle ensures the drum is clean and the dispenser is ready for use. Add HE detergent to the dispenser, select "Quick Wash," and start the load. 

Are you using the correct cycle selection?

Depending on the model, you can customize your cycle selection by changing the spin speed, water temperature, and soil level.  Always follow the instructions on the garment's care label before washing in your machine. 

Suggestion: If warmer water temperatures are safe for washing fabrics, use hot or warm washes. Check the garment fabric care labels for temperature recommendations. Using the wrong temperature on specific garments can lead to discoloration. 

CLICK HERE for more information on selecting the correct cycle

Are the load items discolored?

Dye transfer can occur when mixing colors in a load.

CLICK HERE for more information on dye transfer

Are you using HE High-Efficiency detergent? 

HE detergents come in many different concentration levels, such as 2x, 4x, and 8x.  It is important to follow the detergent manufacturer's dosage amount based on soil level and load size. Using too much detergent can potentially lead to longer cycle times, oversudsing, poor rinsing, and poor cleaning performance. 

Detergent pacs also come in different sizes; larger pre-measured ones should only be used for large or heavily soiled loads.   

Maytag recommends using Swash® Laundry Detergent. It is designed to work in both high-efficiency (HE) and non-HE washing machines. With an 8x concentrated formula, you’ll use about a quarter of the detergent you’d need with a traditional 2x concentration detergent. It may look like a small amount, but you’ll be amazed at its effectiveness.

CLICK HERE for more information on using HE Detergent

 

Use the Extra Power button

The Extra Power button boosts stain-fighting on any wash cycle with an intense pre-wash and extra agitation. It is only available on some models. 

Is the washer overloaded?

Place a load of sorted items loosely in the washer. Items need to move freely for the best cleaning and to reduce wrinkling and tangling. You may need to reduce your load size.  Avoid tightly packing the washer. The washer will not rinse thoroughly or spin correctly if tightly packed. 

 

Flipping the detergent world on its cap.

Just flip it, squeeze it, and start your laundry cycle. With this easy squeeze, you get the right amount and the clean you want every time. 

Shop Swash® HE Ultra-Concentrated Liquid Laundry Detergent.

swash logo.png

 

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