Is your washer draining properly?
If drn (drain pump system problem - long drain) appears in display, the washer is taking too long to drain water.
The drain may extend more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.
CLICK HERE to watch a video on proper drain hose installation
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-344-1274 or click below to schedule an appointment.