Does the displayed Estimated Time Remaining differ from real cycle time?
The time displayed during a cycle is an estimate of the time to complete the load. This Estimated Time Remaining is based on: size and type of load, cycle selection, option selection, household water temperature and pressure, and unbalanced load detection.
CLICK HERE for more information on the Time Displayed
Are excessive suds present or did you receive a "SUD" Error code?
Use only HE High Efficiency detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds. The excess suds can cause the washer to run a "suds lock", which means it will add more water to try to reduce the amount of suds. This will add time to the cycle.
CLICK HERE for more information on excessive suds
Are you using a heated cycle or a Sanitize wash cycle?
If the wash cycle selected heats the water, such as the Sanitize cycle, or the Steam option, the heater in the washer will be turned on. The heating time depends on the incoming water temperatures, load size, and type. This can extend the time on the display.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-344-1274 or click below to schedule an appointment.