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Product Help | Maytag

Ice Cubes are Thin or Hollow - Top-Freezer Refrigerator

Possible Solutions

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Do you have the correct water pressure?

Hollow or small ice cubes, along with slow is likely due to low water pressure. 

Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in small ice cubes, low ice production or decrease amount of water being dispensed. 

CLICK HERE for more information on using a reverse-osmosis system.

CLICK HERE for more information on getting the correct water pressure. 

Does your water filter need to be replaced?

It is recommended that the water filter be replaced every 6 months when the indicator light comes on,  or as needed.  A clogged water filter can cause several issues including reducing the amount of water being dispensed.    Replacing your water filter regularly will also help reduce the number of containments in the water supply.  

Was the water system flushed after filter installation or replacement?

Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time.  The air in the water system may cause dripping at the dispenser that is considered a leak or for the water to dispense slowly. 

CLICK HERE for more information on how to flush the water system. 

CLICK HERE to watch a video on how to flush the water system. 

To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

 

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