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Product Help | Maytag

Low Ice Production - Top-Freezer Refrigerator

Possible Solutions

Perform an Ice Cube Test 

To determine if the ice maker is making the correct amount of ice, a cube count test can be performed.  

Cube Count Test

  1. Empty the ice bin
  2. Wait 24 hours (do not use and/or dispense any ice during this time)
  3. Remove the ice bin and count the ice cubes

This type of ice maker should produce 56 - 72 cubes, during normal operating conditions. If the cube count test results within the normal range, the ice maker is working correctly. 

New Installation?

Wait 24 hours after ice maker installation for ice production to begin. Wait three days for full ice production.

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Does your water filter need to be replaced?

It is recommended that the water filter be replaced every six months when the indicator light comes on,  or as needed.  A clogged water filter can cause several issues, including low or no ice production.  Replacing your water filter will also help reduce the number of containments in the water supply. 

CLICK HERE to watch a video

Was the water system flushed after filter installation or replacement?

Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time.  The air in the water system can cause several issues, including low or no ice production. 

CLICK HERE for more information on how to flush the water system.

CLICK HERE to watch a video

Is your filter marked with Maytag or EveryDropTM?

Filters with our Maytag or EveryDropTM are Certified Genuine Parts. Please note that the use of a Certified Genuine filter is recommended for maximum refrigerator performance.

To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

 

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