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Product Help | Maytag

Door Hard to Open - Top-Freezer Refrigerator

Possible Solutions  

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Was the door swing reversed?

If the doors were removed during the installation process, ensure they were properly installed.  If the doors were not installed correctly it could cause the following:

  • Doors unable to close properly or seal properly
  • Frost build-up or moisture concerns
  • Temperature fluctuation 
  • Doors not properly aligned
  • Door switch unable to actuate correctly

If you are experiencing any of these issues, please refer to the Owner's Manual or Installation Instructions for specific installation information. 

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Was the door just opened?

When the door is opened, cold air flows out of the refrigerator, and warm, humid air can flow enter.  When the door is closed, the warm air mixing with the cold air can create a vacuum, causing the doors to be harder to re-open.  If this occurs, allow the internal pressure to equalize before re-opening the door.  It should take less than one minute. It is part of regular operation and is more likely to occur during the warmer, more humid times of the year.

Are the gaskets dirty?

The door gaskets should be cleaned for the door to open and close properly. Dirt and other particles can build up on the gasket surface and can cause resistance. Check the door gaskets regularly to ensure they are clean and free from food particles.

How to Clean the Gaskets 
  1. Wash the gaskets with warm water and a mild detergent using a clean sponge or soft cloth.
  2. Rinse thoroughly and wipe dry with a clean, soft cloth. 
  3. (Optional) If desired, rub a thin coat of paraffin wax on the gasket following cleaning. The paraffin wax may help if the gaskets are sticking.

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Is the refrigerator level? 

Ensuring that the refrigerator is level to will help allow the door to open and close properly. A properly leveled refrigerator will also help with the overall operation. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator. 

In addition to your Owner's Manual and Installation Instructions, here are some other tips for leveling the refrigerator: 

  • Use a level to make sure the refrigerator is level from side to side and front to back.
  • Check to make sure the floor under the refrigerator is also level. If the floor is not level, shims may need to be used.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

 

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