Why is it essential to ensure the doors are sealing correctly?

A refrigerator that is not sealing correctly may lead to the following:

• Frost build-up
• Temperature fluctuation 
• The door switch is unable to make contact correctly 

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Was the door swing reversed?

If the doors were removed during the installation process, ensure they were properly installed.  If the doors were not installed correctly it could cause the following:

• Doors unable to close properly or seal properly
• Frost build-up or moisture concerns
• Temperature fluctuation 
• Doors not properly aligned
• Door switch unable to actuate correctly

If you are experiencing any of these issues, please refer to the Owner's Manual or Installation Instructions for specific installation information. 

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Is something blocking the door?

Move food packages away from the door. Push bin or shelf back into the correct position. Make sure the crisper cover is pushed in so that the backrests on the supports.  

Do the door gasket(s) seem dirty or sticky?

The gasket(s) needs to be cleaned regularly for the doors to open and close properly. Dirt and other particles can build up on the gasket surface and can cause resistance. Check the door gasket(s) regularly to ensure it is clean and free of food particles. 

CLICK HERE for information on how to clean the door gasket.

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Is the refrigerator level?

A properly leveled refrigerator will help with the overall proper operation of the refrigerator.  Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator. 

Tips for leveling the refrigerator: 

• Use a level to make sure the refrigerator is level from side to side and front to back.
• Check to make sure the floor under the refrigerator is also level, if the floor is not level shims may need to be used.