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Not Dispensing - New Water Filter - Side By Side Refrigerator

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Possible Solution

Is the water filter installed correctly?

If the water filter is incorrectly installed, it can reduce or stop the water flow to the water dispenser, which could prevent the water dispenser from functioning correctly. Try removing the water filter and reinstalling it.

If you need help installing your water filter, watch the everydrop® instructional videos.

Was the water filter flushed?

Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.

Review How to Flush the Water System in a Refrigerator for more information.