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Product Help | Maytag

Not Dispensing Ice or Water - Refrigerator

Possible Solution

Is the dispenser paddle or pad fully engaged? 

If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water.  Check to make sure the glass is engaging the paddle or switch by firmly pressing the pad or paddle. 

How to Dispense Water or Ice

  1. Select water or ice on the display (Depending on the Model). 
  2. Firmly press a sturdy glass against the dispenser paddle.
  3. Remove the glass to stop dispensing.

NOTE:  Please see your Owner's Manual for specific information on dispensing water and/or ice for your model. 

Is the Control Lock activated?

The water dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. It simply deactivates the dispenser controls and pad.

CLICK HERE for more information on how to use the control lock function

Is the water line connected to a water supply and turned on?

Ensure the water supply is properly connected to a cold water supply and the shutoff valve is fully opened. 

Check to make sure there are no kinks in the water supply line. A kink in the line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Does your water filter need to be replaced?

It is recommended that the water filter be replaced every 6 months when the indicator light comes on or as needed.  A clogged water filter can cause several issues, including reducing the amount of water being dispensed.    Replacing your water filter regularly will also help reduce the number of containments in the water supply.  

Was the water filter flushed?

Once the filter has been replaced, it is important to flush the water system. This process removes excess air, prepares the filter for use, and removes excess carbon. The air in the water system may cause dripping at the dispenser, small/hollow ice cubes, or a cloudy appearance in the water quality. 

  1. Use a sturdy container to depress, hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. As air is removed, water may spurt from the dispenser. 
  2. Repeat the process until water starts to flow at a steady pass and all the air is out of the water line. 
  3. Continue this process (5 seconds on, 5 seconds off) until at least 1 gallon of water has been dispensed. 

After flushing the water system, allow 24 hours for the refrigerator to cool and chill the water. Then, dispense enough water every week to maintain a fresh supply.

Do more with fresh, filtered water.

Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an

EveryDrop® water filter, visit your local retailer or visit EveryDrop® online.

Home | Everydrop Water 

 

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