Door Handle is Loose - Side by Side Refrigerator
Possible Solutions
Were the handles installed correctly?
NOTE: If you have a different type of handle installation from the one described below, please see your "Owner's Manual" or "Installation Instructions" for full installation instructions.
If either the refrigerator or freezer handle is loose or not tight against the door, they might not have been installed correctly. The setscrews might have only been partially tightened when the handles were installed. Check the setscrews per the instructions below.
How to tighten the handles:
- Once both setscrews have been partially tightened as instructed in the "Installation Instructions", fully tighten both setscrews, using the 1/8" hex key provided.
- When the screws feel tight, tighten them an additional quarter-turn using the hex key. The handle is not properly installed without this extra tightening.
- See the picture below to see where the setscrews are located. The picture shows how to turn the hex key to tighten the setscrews.
CLICK HERE to watch a video on installing the handles for screw set mounts.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada