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Product Help | Maytag

Information about the Saddle and Shutoff Valve

Is the correct saddle or shutoff valve installed?

  • Having the incorrect saddle valve installed can lead to the issues listed above as well as low water pressure. 
  • A low volume of water flow will cause small or hollow ice cubes, and can cause ice jamming. Be sure to use a ¼" type valve that requires a drilled hole.
  • It is not recommended to use a self piercing type or a 3/16" saddle valve, both of which clog easily. 

NOTE: Your refrigerator dealer has a kit available with a 1/4' (6.35 mm) saddle-type shut off valve, a union, and copper tubing.  Before purchasing or installing make sure that a saddle-type valve complies with your local plumbing codes.

Be sure to use a ¼" type saddle or shutoff valve that requires a drilled hole.
                 Saddle Valve                     Shut off Valve

Check the Saddle Valve or Shut Off Valve for leaks

  • Check all connections at Supply Valve, Saddle Valve or Shut Off Valve style, make sure the tubing is firmly inserted into all fittings and that all fittings are tightened.
  • If Saddle Valve style, is being used, make sure the pipe clamp screws are tight. 
  • Make sure the Saddle Valve is fully turned open (CCW) and the packing nut on either style valve is tight.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.