Skip to main content
Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Product Help | Maytag

Lock Preventing Door from Sealing - Chest and Upright Freezer

Possible Solutions

Is the lock mechanism preventing the door or lid form closing?

(Style of lock may vary by model number)

  • To lock or unlock the freezer, you must hold the key in the lock while turning. The lock is spring loaded, so the key cannot be left in the lock.
  • Clear any frost or debris build up from lock mechanism that may be preventing door or lid from closing fully.
  • Unlock and open the door or lid, close and lock again.

 

       

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-344-1274 or click below to schedule an appointment.

 

 

  • Was this article helpful?