Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Not Starting - Washer

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Possible Solutions

Is the control locked?

If the Control Lock feature is activated, the Control Lock light will be on. The controls will not respond to any touch commands.

Is the lid locked?

The lid must be completely closed and latched for the washer to operate.

Depending on your model, some washers may fill without the lid locking, and others will not even start until the lid locks. Check your Owner's Manual for information on your specific model.

Are you pressing and holding the Start button?

You may need to press and hold the start button for up to 3 seconds to engage the cycle.

Cycle power to the control to reset the washer:

Much like a computer, resetting the washer control can sometimes solve the issues you are experiencing. To reset the washer control panel, it needs to be disconnected from the power source for one minute. If your washer is plugged into an outlet, simply unplug the unit for one minute and then plug the unit back in.