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Water Remains in Dispenser

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Possible Solution

Some Water is Normal

After a cycle, a small amount of water within the dispenser area is normal. Remove the dispenser and clean thoroughly if larger amounts of water, detergent, or fabric softener remain. After you have thoroughly cleaned the dispenser, rerun the washer. Contact service if water remains in the dispenser area (more than 1/2 inch).

Is your washer level?

If the washer is not level, water can splash off the top of the basket or the load. If the washer cabinet leans too far forward, the interior basket may also seem to be shifted forward. An unlevel washer could also affect the detergent dispenser. Ensure all four front feet are installed and the washer is level front to back and side to side.