Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Water Remains in Dispenser

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Possible Solution

Some Water is Normal

A small amount of water within the dispenser area after a cycle is normal. If larger amounts of water, detergent, or fabric softener remain, remove the dispenser and clean thoroughly. After you have thoroughly cleaned the dispenser, rerun the washer. If water remains in the dispenser area (more than 1/2 inch), contact service.

Is your washer level?

The washer must be level. If not, the load may become unbalanced, causing the machine not to spin correctly. This can also cause the washer to have excessive noise and/or vibration, especially during the Spin cycle.

CLICK HERE for more information on leveling your washer

Refer videos shown below for “Leveling the washer” or “Out of Balance”.

Leveling the Washer