Not Rinsing Well - Knob Control - Top Load Washer
Possible Solutions
Selecting cycles and options
Select the cycle and options most appropriate for the load being laundered.
CLICK HERE for more information on how to use the cycles and options.
Was "Extra Rinse" Selected?
The "Extra Rinse" option automatically adds a second rinse available on most cycles. Recommendations on when to use this option: too much detergent was added to the load, seeing linting on clothing, seeing white residue on clothing, clothing that is deeply soiled, and bathing suits.
Are you using High Efficiency (HE) detergent?
The use of non-HE detergent can cause residue to build up in the washing machine, which can, in turn, result in detergent not rinsing completely from the clothing. Always use only HE detergent and manufacturer's recommended amount of detergent.
CLICK HERE for more information regarding the use of HE detergent
Were you washing a large load?
To rinse well, the load items need to move freely in the washer. You may need to reduce your load size.
For best performance, load items in loose heaps evenly around the wash plate.
Did you increase wash time using the Soil Level button?
Soil Level (wash time) is preset for each wash cycle. As you touch the Soil Level pad, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display and a different wash time will appear. Select the most suitable setting for your load. For heavily soiled items, select Extra Heavy Soil Level for more wash time. For lightly soiled items, select Light Soil Level for less wash time.
Are you using the Fabric Softener Option?
Using the Fabric Softener option will allow more water into the rinse cycle. Whether you use liquid fabric softener or not, selecting this option will bring in more water, and could improve your rinse results.
Did you use the "Rinse and Spin" Cycle?
Rinse and spin is a cycle used for loads requiring an additional rinse cycle or to complete a load after a power interruption.
On some models, you may have to select the "Drain and Spin" Cycle, then select "Extra Rinse". Check your Owner's Manual for the cycle selections for your model.
The Smart Way to Wash
From our Precision Pour Cap to our ultra-concentrated formula, Swash® delivers the results you want in a compact, intelligent bottle design.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.