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Product Help | Maytag

Low Water Level - Knob Control - Top Load Washer

Possible Solutions

Selecting Cycles and Options (on some models)

Select the cycle and options most appropriate for the load being laundered.

CLICK HERE for more information on how to use the cycles and options.

Does your washer have a Water Level option? 

If your model has the option to choose a water level, you can choose to have a deep water wash or auto-sensing. 

If you would like the machine to automatically sense the appropriate water level for the load size and type, turn the Water Level knob to the Auto Sensing setting.

If you would like to add the maximum amount of water to your wash cycle, turn the Water Level knob to the Deep Water Wash setting.

NOTE: Expect longer cycle times due to extended fill times when using the Deep Water Wash option.

Cleaning with Less Water 


The most striking difference in this washer is the low-water wash plate wash system. The washer automatically adjusts the water level to the load size;  no water level selector is needed. For best performance, it is recommended to load items in loose heaps evenly around the wash plate. Leave the center of the wash plate uncovered for the best results.

VMax_Water_Level.JPG

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal and does not indicate that more items should be added.

IMPORTANT:  Do not add more water - it is important that there is the engagement of the impeller and the clothes. If there is too much water, the clothes will float and the cleaning action will be lessened due to the design of the cycles.

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Automatic Load Size Sensing 

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. Initially, the basket will start to spin prior to adding water.  This is part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent 

Use only High-Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use, and do not fill the detergent cap over the "max" line when adding detergent.

Improved Cleaning 

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Were you using the Bulky Cycle (available on some models)?

Cycle time may be longer during water fill when using the Bulky Cycle, depending on the load size. The Bulky Cycle uses a series of fills while agitating.  It may appear that there is not enough water to wash a bulky load, but the washer will continue to add water while its sensors monitor the load. It could take up to 10-12 minutes to completely fill.

This process also increases the cleaning performance. The benefit of agitating while filling results in improved mechanical action for a wide variety of loads. The Bulky Cycle is recommended for a lot of different types of items (jackets, rugs, comforters, etc.), all of which have different optimal water levels for load motion, depending on load size. Executing agitation during fill improves the washer's ability to reach the optimal wash water level. During the Bulky Cycle, the fill will occasionally pause in order for the washer to provide additional mechanical action at a variety of water levels.

Clean Washer Cycle 

If you feel that the washer level is lower than when you first started using this washer, try running a Clean Washer cycle. This cycle re-calibrates the control and resets it back to the factory-set water levels. This cycle should be run approximately 1 time per month (using the affresh® Washer cleaner). 

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

affresh® cleaners are available at many retailers. Find one here.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

 

 

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