Skip to main content
Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Product Help | Maytag

Washer Won't Turn On - No Operation - Top Load Washer

Possible Solutions

Is the washer connected correctly to the power source?

Plug power cord into a grounded 3 prong outlet.  Do not use an extension cord.

Check to see if a household circuit breaker or Ground Fault Circuit Interrupter (GFCI) outlet has tripped. If so, reset the circuit breaker or Ground Fault Circuit Interrupter. If the washer is on a fuse box, check to see if a fuse has blown and replace it, if necessary. If the problem continues to occur, call an electrician.

Is there power at the electric outlet?

Check that the outlet is actually working. Take another electric appliance or lamp and plug it into the outlet where the washer is plugged in. If the lamp turns on, power is supplied to that outlet.

Is the control locked (on some units)?

If the control lock feature is activated the control lock light will be on. The controls will not respond to any touch commands. Hold the button labeled for the control lock button for 3 seconds to unlock.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

  • Was this article helpful?