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Product Help | Maytag

Lid Lock is Solid Red - Top Load Washer

Possible Solutions

Are you pressing and holding the Start button?

You may need to press and hold the start button for up to 3 seconds to engage the cycle.

Is the lid completely latched?

The lid must be completely closed and latched for the washer to operate.  

CLICK HERE for more information regarding the lid locking

Did you receive an "LF"  or "F8E1" Error Code, or is the Spin or Wash light blinking?

If F8 E1 or LF (too long to fill) appears in the display, the washer is taking too long to fill or the washer is filling and draining.

It's possible the drain hose extends more than 4.5" (114 mm) into the standpipe. Check the plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over the drain opening. Any of these drain hose issues can cause the washer to siphon (fills and drains at the same time) and the washer never fills to the expected level.

VMax_Drain_Hose.JPG 

Either the F8E1 or the LF error codes may indicate there is some problem with the water supply going to the washer. Please make sure both inlet hoses are connected and both hot and cold water supplies are turned on. This washer has sensors that detect the water supply and requires both hoses to have water going to the water valve. If it does not detect both water supply hoses are turned on, the control detects a problem with the water pressure sensor. The lid will lock, and the machine will enter a pump out mode for 8 minutes. 
 

CLICK HERE  to review a video for more information about the LF or F8 E1 Error code.

CLICK HERE for more information on proper installation of the drain hose

Is your Washer filling properly?

CLICK HERE for more information on the inlet hoses

Are you using anti-flood devices and controls?   

Whirlpool recommends that appliances be directly connected to the water supply for optimum machine performance.

CLICK HERE for more information on using flood safe devices

The F8E1 Error code also may indicate there is some problem with the water supply going to the washer. Please make sure that both inlet hoses are connected and both hot and cold water supplies are turned on.

Check Washer Hoses and Water Supply:

  • Check the household water supply lines to see if the hot and cold water is turned on. Make sure to open both household water supply lines completely for proper fill.

NOTE: Both hot and cold water must be connected to the washer supply and turned on. The washer will not properly operate with only one incoming source of water. The water valve inside the machine needs to have the “pressure” from both attached hoses in order for the washer to complete the cycle.

  • If a cold water wash is selected, the washer is designed to add hot water to keep the temperature optimal for cold wash performance. If you want to save energy by not connecting to the hot water line (or only have access to a cold water line if connected in a garage, etc.), purchase a “Y-connector” and an extra inlet hose to connect the hoses to both sides of the water valve.

NOTE: If you choose to connect only to cold water, wash performance may be affected.

It is recommended that washer fill hoses be replaced every 5 years.

This part can be ordered at our Purchase Genuine Parts site.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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