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Product Help | Maytag

Not Rinsing Well - Top Load Washer

Possible Solutions

Have you run a Clean Washer Cycle?

If you feel that the clothes are not coming clean or that the water level is lower than when you first started using this washer, try running a Clean Washer cycle. This cycle re-calibrates the control, and resets it back to the factory-set water levels. This cycle should be run approximately 1 time per month (using the Affresh® Washer cleaner), and this will re-calibrate the control every time the Clean Washer cycle is used. This will also insure that your washer is free from build-up that can occur over time from detergent and fabric softener.

Are you using High Efficiency (HE) detergent?

 Use of non-HE detergent can cause a film residue, which can result in detergent not rinsing completely from the clothing.  Always use only HE detergent and manufacturer's recommended amount of detergent.

CLICK HERE for more information regarding use of HE detergent

Were you washing a large load?

To rinse well, the load items need to move freely in the washer. You may need to reduce your load size. 

For best performance, load items in loose heaps evenly around the washplate. 

Did you increase wash time using the Soil Level button?

Soil Level (wash time) is preset for each wash cycle. As you touch the Soil Level pad, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display and a different wash time will appear. Select the most suitable setting for your load. For heavily soiled items, select Extra Heavy Soil Level for more wash time. For lightly soiled items, select Light Soil Level for less wash time. 

Are you using the Fabric Softener Option?

Using the Fabric Softener option will allow more water into the rinse cycle. Whether you use liquid fabric softener or not, selecting this option will bring in more water, and could improve your rinse results.

The Smart Way to Wash

From our Precision Pour Cap to our ultra-concentrated formula, Swash® delivers the results you want in a compact, intelligent bottle design.

swash logo.jpg

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
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