Skip to main content
Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Product Help | Maytag

Top Load Washer Basket has Vibration or Unbalanced Loads

Maytag Top Load Washer Basket has Vibration or Unbalanced Loads

Vibration in the washer basket:

The washer basket will move while the washer is operating. This is part of the washer's normal operation. 

It is normal for the washer basket to move freely front to back and left to right. This is due to the washer utilizing a hung suspension. The entire wash assembly hangs from 4 suspension rods at each corner of the cabinet. This suspension allows for better vibration control and higher spins speeds. The wash basket is allowed to move without transferring that vibration to the cabinet.



Suspension rods of washer basket



Watch the video below for more information on Basket movement in your washer:

Refer videos shown below for “Leveling the washer” or “Out of Balance”.

Leveling the Washer

Out of Balance


If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.