Not Dispensing Fabric Softener - Front Load Washer
Possible Solution
Is the dispenser clogged?
After using your washer for a period of time, you may find some residue buildup in the washer’s dispensers. A clogged dispenser can block the flow of water through the dispenser. Remove the dispenser, by pressing the release lever and rinse leftover detergent or additives that could clog the flow of water through the dispenser.
How to clean the dispenser drawer
- Pull the drawer out until you feel resistance.
- Push the two tabs downward, and then continue pulling out. (Review your Owner's Manual for specific information for your model)
- Wash in warm, soapy water using a mild detergent.
- Rinse with warm water.
- Air dry, or dry with a towel, then place back into the slot
IMPORTANT: Dispenser drawer and tray are not dishwasher safe.
Is the washer level?
Front and rear feet must be in firm contact with the floor, and the washer must be level to operate correctly. Grip washer from top and rock back and forth, ensuring all four feet are firmly on the floor. Repeat, rocking washer from side to side. If the washer rocks, adjust the leveling feet per the installation instructions. If all four feet are in firm contact with the floor, tighten the jam nuts against the base of the washer. Jam nuts must be tight against the bottom of the cabinet.
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