Grinding or Rubbing Noises:

This new style washer makes many different noises. Typically, a grinding or rubbing noise will only occur in the cycle's agitation/wash or spin portions.

The drive system on these units is different than previous washers. You may hear the motor sound as the motor alternates directions or hear some gear sounds. This is part of the normal washer operation.

If the washer is overloaded, it can also make a louder, grinding-type noise. The clothes must have enough room to move around freely to allow the wash basket room to also move. Follow the directions in the Owner's Manual for proper loading and the number of clothes to wash.

Is the washer level? 

The noise this washer makes could become worse if the machine is unlevel. It is essential to follow the installation instructions for leveling the washer. The legs are adjustable and can easily be moved up or down.

Do you have a drain pan under your washer?

If you have a drain pan placed under your washer, the tub bottom may be rubbing against the drain pan. This happens more frequently when washing heavy or bulky items. You may need to extend the leveling legs to the maximum height to prevent this. Verify that the washer is level. See Installation Instructions for more information about leveling your washer.

If this has been an issue, verify that the drain pan has not been damaged.  

​

​