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Product Help | Maytag

Water Level Questions - Stacked Laundry Center

Cleaning with Less Water  

The most striking difference in this washer is the low-water wash plate wash system (on some models). Most washers automatically adjust the water level to the load size;  no water level selector is needed (on some models). For best performance, it is recommended to load items in loose heaps evenly around the wash plate or agitator. Leave the center of the wash plate uncovered for the best results. Do not wrap clothing around the agitator (on some models).

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal and does not indicate that more items should be added.

IMPORTANT:  Do not add more water - it is important that there is the engagement of the impeller and the clothes. If there is too much water, the clothes will float and the cleaning action will be lessened due to the design of the cycles.

Comparison of traditional and reduced water level washer

Automatic Load Size Sensing  

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. Initially the basket will start to spin prior to adding water.  This is part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent  

Use only High-Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use, and do not fill the detergent cap over the "max" line when adding detergent.

Improved Cleaning  

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

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