Skip to main content
Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Product Help | Maytag

Not Heating - Electric Dryer

Possible Solutions

Is the Lint Screen Clean? 

The lint screen will be located either on top of the dryer or in the door opening of the dryer. A screen blocked by lint can increase drying time. It is important to clean your lint screen after every use.

The lint screen should also be cleaned of detergent/fabric softener residue occasionally. Click the link below for more information.

Dryer Lint screen on topCleaning lint screen of dryer   

CLICK HERE for more information on cleaning the lint screen.

A dryer vent test, part #W11224254, is available for all dryers. This vent test kit will help you to determine if the venting is restricted and needs to be cleaned. To order, contact Customer Service. 

Is the house vent crushed?

HCY_015_Mini_web_ENV1.gif

Rigid or Flexible metal venting is recommended for use on all dryers. Other materials (aluminum foil, plastic) are NOT recommended because they can easily collapse or be crushed. See images below:

good and bad samples of dryer vent position   Dryer vent samples to avoid crushing and kinking

CLICK HERE for more information on symptoms of a blocked (crushed) vent

CLICK HERE to watch a video on crushed venting information

Verify house vent is clear of obstruction

If a dryer is heating, but still has long dry times, the likely cause is a vent issue. Standard dryers must have airflow to the outside in order for clothing to dry. 

CLICK HERE for more information on symptoms of a blocked vent

Before calling for service, check your house vent going to the outside. Make sure that the vent material is not crushed or kinked. Verify that the vent is clear of lint or other obstructions. Clean venting the entire length starting at the back of the dryer to where it exits your home. View the image below:

Internal and external dryer vent cleaning    checking dryer exhaust vent for blockage/clogging

Is the vent length and elbows are correct? 

The vent system chart below provides venting requirements that will help achieve the best drying performance.

  • Replace any plastic or metal foil vent with a rigid or flexible heavy metal vent.

  • Use only 4" diameter heavy metal exhaust vent material. Larger or smaller diameter material will reduce good air movement and cause longer drying times.

Dryer vent system dimension chart        Dryer vent good and bad positions of exhaust vent

Verify outside Exhaust Hood is not blocked or restricted

Exhaust hoods must be at least 12" (305 mm) from the ground or any object that may obstruct exhaust (such as flowers, rocks, bushes, or snow).

Types of dryer exhaust hoods

It is possible for debris, such as animal nests, to cause an obstruction in the venting. Clear all debris from the hood, and attached venting.

CLICK HERE to watch a video about how to check your outside vent

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

  • Was this article helpful?