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Not Cleaning or Removing Stains - Commercial Grade Washer

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Possible Solution

Have you loaded the washer as recommended?

The washer is less efficient at cleaning when the load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only one or two additional garments after the washer has started.

Have you properly added the detergent?

Add detergent, Oxi products, and color-safe bleach to the bottom of the basket before adding the load items.

Are you using too much detergent?

The suds from too much detergent can keep a washer from operating correctly. Always measure detergent and follow the manufacturer’s directions based on load size and soil level.

Are you using the correct cycle as per fabric type?

Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use PowerWash® cycle for tough cleaning.

Are you using dispensers?

Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Do not add products directly onto the load.