Are you using High Efficiency (HE) detergent in your washer?

The use of non-HE detergent can cause a film residue, which can result in odor or smell.  Always use the detergent manufacturer's recommended amount of detergent.

{Text_Brandname}} recommends using Swash® Laundry Detergent. It is designed to work in both high-efficiency (HE) and non-HE washing machines. With an 8x concentrated formula, you’ll use about a quarter of the detergent you’d need with a traditional 2x concentration detergent. It may look like a small amount, but you’ll be amazed at its effectiveness.

Check out HE Detergent use in a Washer for more information 

Have you performed the "Clean Washer" cycle, or has the "Clean Washer" light come on?

Run the Clean Washer cycle every month to maintain washer freshness. This procedure helps keep odors from developing in your washer. The Clean Washer cycle uses higher water volumes in combination with affresh® washer cleaner or liquid chlorine bleach to thoroughly clean the inside of the washer.

Unload the washer as soon as the cycle is complete.

For more information, refer to 'Removing Odors from the Interior of a Washer'. 

Have you cleaned the dispenser drawer (on some models)?

The dispenser drawer should be removed and cleaned regularly per the directions in your Owner's Manual.

For more information, refer to 'How to Clean a Front Load Washer Dispenser (Drawer)'.