Skip to main content
Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Product Help | Maytag

Hot tar or Petroleum Like Odor - Dishwasher

Possible Solutions

Hot tar/petroleum odors:

This is a normal smell for new dishwashers. Some models have sound-deadening material that smells like hot tar/petroleum. This material looks like a black rubber coating that is on the exterior of the dishwasher tub. This material also helps to retain heat inside the dishwasher and is found on most stainless steel tub dishwashers. This is normal and should dissipate in 4-6 weeks. 

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-344-1274

  • Was this article helpful?