Skip to main content
Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Product Help | Maytag

Automatic Door Not Opening

Possible Solution

Was the Extended Dry option selected?

If the door is not automatically opening at the end of the cycle, ensure the option was selected. 

Was it turned off in the settings? 

The door-opening system can be turned on or off in the sub-menu (on certain models).  To access the sub-menu:

  1. Press and hold the “Hi Temp” button for 5 seconds until “Hi Temp” and “Dry” lights turn on.
  2. Press the “Start/Resume” button within 2 seconds. If you do not press Start within 2 seconds, the display will turn off, and you will need to start over at step 1. 
    1. For Models with a Display, an “A” will show in the display to indicate Rinse Aid Level.
    2. For Non-display models, the “Tough or Cookware” light will turn on to indicate Rinse Aid Level.
  3. Press the “Cycle” button or “Normal” button (depending on model) to move to the Door category.
  4. Press the “Start/Resume” button to select the feature and enter the sub-menu. The display will change to show the current setting of the feature.  
  5. Press the “Cycle” button or the “Normal” button (depending on the model) to change the value of the feature setting.  If "o1" is displayed, the feature is turned on; if "o0" is displayed, the feature is turned off. 
  6. Press the “Start/Resume” button to confirm the new selection. The feature setting will not be changed until the “Start/Resume” button is pressed. The dishwasher will return to the Off state when the Start button is pressed.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.

 

1-800-344-1274

 
  • Was this article helpful?