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Turntable Not Spinning - Wall Oven

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Possible Solution

Has all packaging and shipping material been removed?

Ensure all protective material from the turntable and the hub has been removed. Check to make sure the tape was also removed from the hub.

Is the turntable installed correctly?

A thumping or rumbling sound may occur in the microwave oven if the turntable is not installed correctly or if the support roller assembly is not operating correctly. The turntable can rotate in either direction to help cook food more evenly. Do not operate the microwave oven without having the turntable in place.

CLICK HERE for more information on installing the microwave turntable.

Is the Turntable function turned off?

The turntable may be turned off (on some models) for manual cooking only. This is helpful when cooking with plates that are bigger than the turntable or when cooking with dishes that are side by side.

Refer to the Owner's Manual or Control Guide for detailed information on your model.

CLICK HERE for more information on how to turn the turntable function on/off.