Skip to main content
Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Product Help | Maytag

Microwave Arcing or Sparking - Combination Wall Oven

Possible Solutions

NOTE: Whatever the cause of Arcing (a blue flash of light), turn off the oven immediately.

Prolonged arcing can damage the oven and/or the utensil. 

If caught at once, arcing should not damage the oven. Remove the offending utensil or food from the oven and either substitute a microwave-safe utensil or cook the food by other methods.

Is the cooking rack being used for only 1-level cooking?

Use the cooking rack only for 2-level cooking.  Always remove the rack after 2-level cooking to prevent damage to the microwave oven.  

CLICK HERE for more information on using the cooking rack.

Were vegetables being cooked in the microwave?

When cooking certain vegetables with high mineral content in a microwave, an arcing effect may occur in or on the food itself. 

CLICK HERE for more information cooking certain vegetables in the microwave.

Was metal or aluminum foil used in the microwave?

Aluminum foil and some metal can be used in the microwave oven.  If not used properly, arcing can occur and cause damage to the microwave oven.

CLICK HERE for more information on using metal or aluminum foil.

Is there soil buildup in the microwave oven cavity?

Soil build-up on cavity walls, microwave cover, cooking rack supports and area where the door touches the frame can cause arcing.

 

Refer to the Use & Care manual for complete details on cleaning the microwave.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

  • Was this article helpful?