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Surface Burner Too High - LP Gas - Cooktop

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Possible Solutions

Is propane (LP) gas being used?

Compare the flame to the illustrations below. If the flames look like A:

A burner port (hole) may be clogged.
Check to be sure the burner caps are positioned correctly.
If LP (propane) gas is used, the cooktop may have been converted improperly; call for service.

Does the flame need to be adjusted?

A proper flame should be a soft blue (Natural Gas) or blue with slightly yellow tips (LP Gas). If the flames are not the right color, too high or too low, the flame may need to be adjusted.

Refer to the installation instructions for directions on adjusting the flame height.

Are the burner ports clogged?

Clean clogged burner ports with a straight pin, needle, or small-gauge wire as shown.

Do not use a wooden toothpick; it can break off and prevent proper gas flow.
Do not clean in the dishwasher.
Do not enlarge or distort the port.

Is the burner base & burner cap positioned properly?

The cap must be properly seated on the burner base to light and perform properly. Check the following

Correct burner cap is on the correct burner base. The burner base and the underside of the burner cap may have a mark indicating which burner cap and burner base match, as shown below.
Burner cap is centered and aligned. The burner cap should fit flush with the burner base and have minimal side-to-side movement.
Burner and burner cap is clean. A clean burner cap, especially the bottom of the cap, will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps.