Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Home
Cooking
Cooktops
Gas Cooktop
Operation
Nothing Will Work - Gas Cooktop

Nothing Will Work - Gas Cooktop

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Possible Solutions

NOTE: If the cooktop has a lockout feature the surface burners will not light during a power failure.

Check the power to the cooktop

Plug the power cord into a grounded, three(3) prong, outlet with a dedicated circuit (120V receptacle for gas cooktops).
Check for tripped circuit breaker or a blown fuse. Reset the circuit breaker(s) or replace the fuse(s). If the problem continues, call an electrician.

Check the gas supply

If the cooktop was recently installed, turn one of the surface burners, for a moment, to release potential air from the gas line.
Verify the main gas valve is ON.

open and closed position of a main gas valve

Is the Control or Cooktop Lock on?

The Cooktop Lock (on some models) helps to avoid unintended use of the surface burners. If a control knob is turned to Lite when the Cooktop Lock is on, you will hear clicking, and you may see the igniter sparking, but the burner will not light. Refer to your Owner's Manual for instructions on how to use this function.