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Product Help | Maytag

C82 - Electric and Induction Cooktop

Possible Solutions

Is the correct cookware being used?

  • Pan/pot is not the right size.
  • Pan/Pot is empty or dry.

Pan/pot size, material and positioning are very important to achieve maximum wattage.  Ideal cookware should have a smooth flat bottom, straight sides and a well-fitting lid, and the material should be of medium-to-heavy thickness.

Choose the correct pan/pot size for each surface cooking area.  The diameter of the pan/pot's base should be equal to the size of the surface cooking area.

  • If using a pan/pot smaller than the surface cooking area, the pan/pot should not be less than 1/2 inch (1.3 cm) smaller than the surface cooking area.
  • If using a pan/pot larger than the surface cooking area, the pan/pot should not extend more than 1/2 inch (1.3) cm outside the surface cooking area.

Do not cook with a Pan/Pot that is empty or has boiled dry.

Turn off oven if it is operating.

  • The surface cooking area has overheated and the automatic shutoff was activated. 
  • Wait 5 minutes, for it to cool down, then turn the cooktop back on.
  • Verify cooktop operation.

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the cooktop for one (1) minute to ensure the error code does not display again.
  • Verify cooktop operation.

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-344-1274 or click below to schedule an appointment.


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