Is water standing in the tub?
Check drain hose for proper installation. Use the U-shaped drain hose form on the drain hose and securely attach to drainpipe (standpipe) or tub. Check that only 4.5" (113 mm) of drain hose is in the drainpipe (standpipe). Do not tape over the drain opening.
The drainpipe (standpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum. Your washer will not be able to adequately pump the water out of the washer if the drainpipe (standpipe) exceeds 96" (244 cm). In this case, the water may flow back into the washer.
Make sure the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Remove any blockage from the drainpipe of utility sink.
CLICK HERE for more information on drain hose installation
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-344-1274 or click below to schedule an appointment.