Electronic Touch Pad Information
When using the touch control, touch on the name to operate, not the lights.
Is the Control locked (control on the back console)?
If the Control Lock feature is activated the Control Lock light will be on. The controls will not respond to any touch commands.
CLICK HERE for more information on the Control panel operation if your Control panel is at the back, behind the lid.
Does your washer have the controls on the lid (not on the back console)?
This model has a countdown feature for the control lock. Once activated, the control will remain locked until it is turned off. The control lock can be set or removed whether the washer is running or not. To activate or de-activate the control lock, hold the control lock button for 3 seconds (you will see the 3, 2, 1 countdown feature).
CLICK HERE to watch a video on using the control lock on for this washer
Is the lid locked?
The lid must be completely closed and latched for the washer to operate.
Depending on your model, some washers may fill without the lid locking, and others will not even start until the lid locks. Check your Use and Care Guide for information on your specific model.
CLICK HERE for more information on the lid locking
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-344-1274 or click below to schedule an appointment.