Is the water supply line installed correctly?
Ensure the water supply line is installed correctly and the correct tubing was use. We recommend using copper tubing or Whirlpool supply line, Part Number 8212547RP. Using any other type of cold water supply line could cause odd or off tasting ice.
This part can be ordered at our Purchase Genuine Parts site.
Is the water supply turned fully on?
If the water supply is not fully opened, or turned all the way on it could cause a low or no ice production. Not having the water supply completely open can also cause a "whooshing" noise to occur.