Is there packing or shipping material preventing the Door or Lid from closing fully?
If your freezer was recently installed, make sure all packaging has been removed. Some packaging used to avoid damage during shipping could keep the door from opening and closing properly. Remove any material, items, or debris form the Door or Lid area.
Are food packages blocking the Door or Lid?
Check to make sure food packages are not preventing the door or lid from closing properly. Rearrange containers so that they fit more tightly and take up less space
Are the shelves and/or baskets out of position (on some models)?
If the Baskets and/or Shelves are out of the position is could cause the following:
- Not allow the lid to properly close
- Not allow the lid to properly open
- Allow moisture and air in, potentially causing excessive frost build up
- Cause compressor to run longer to maintain temperatures